Shipping Policy

Last Updated: August 20, 2026

Thank you for shopping with Elio Varen. We work to process and deliver every order as efficiently as possible. Please review our shipping information below before placing your order.

Orders are typically processed within 48–72 hours after they are placed. Processing includes order verification, preparation, packaging, and handoff for shipment. Please note that processing time is separate from shipping time. Orders placed during weekends, holidays, promotional periods, or periods of unusually high order volume may require additional processing time.

Once your order has been processed and shipped, estimated delivery time is 6–12 business days after shipment. Your total estimated timeframe consists of:

Processing: 48–72 hours
Shipping: 6–12 business days after shipment

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carrier disruptions, severe weather, holidays, customs processing, high shipping volumes, or other circumstances outside of our control.

Once your order has shipped, you will receive a shipping confirmation containing tracking information when tracking is available. Please allow some time for the carrier to update tracking information after your shipment has been dispatched. If your tracking information has not updated for an extended period, please contact us at info@eliovaren.com.

Customers are responsible for providing a complete and accurate shipping address during checkout. Please carefully review your:

Full name
Street address
Apartment or unit number, if applicable
City, state, and ZIP/postal code
Contact information

If you notice an error after placing your order, contact us as soon as possible at info@eliovaren.com. We will make reasonable efforts to update your information before the order is processed, but changes cannot be guaranteed once an order has entered fulfillment or has been shipped.

Although most orders arrive within the estimated delivery period, occasional delays may occur. Carrier delays, weather conditions, customs inspections, transportation disruptions, holidays, and other circumstances outside our reasonable control may affect delivery. If your order has exceeded the estimated delivery timeframe, please contact our customer service team so we can assist you.

If your tracking information shows an unusual delay or you believe your package may be lost, please contact us at info@eliovaren.com. Our team will review the available tracking information and assist you with the appropriate next steps. If tracking shows that a package has been delivered but you cannot locate it, we recommend first checking around the delivery location, asking other members of your household, and contacting the carrier.

In some cases, an order containing multiple products may be fulfilled in separate packages. If this occurs, packages may arrive on different dates and may have separate tracking information. You will not be charged additional shipping fees solely because we choose to divide an order into multiple shipments.

If your order arrives damaged or you receive an incorrect item, please contact info@eliovaren.com as soon as possible. Include your order number and clear photographs showing the item and the issue. Our customer service team will review the situation and provide the appropriate next steps.

Shipping and delivery issues are separate from product returns. If you would like to return an eligible purchase after receiving it, please review our Return & Refund Policy for eligibility requirements, return instructions, applicable costs, and refund information. Please do not send returns to our business mailing address unless our customer service team specifically instructs you to do so.

Our customer service team is available during the following operating hours:

Monday–Friday, 9:00 AM–5:00 PM EST

Messages received outside our operating hours will be addressed as soon as reasonably possible during the next available business period.